Privacy policy

What we collect

We collect only what we need to verify you and provide rent financing.

• Identity: name, date of birth, NIN, BVN, selfie and government ID.
• Contact: email address, phone number and residential address.
• Financial: bank statements, employment details, income and repayment history.
• Usage: device, browser and pages visited, for security and product improvement.

Why we use it

To verify your identity, assess affordability, prevent fraud, service your lease and repayments, meet legal obligations, and communicate with you about your account.

Lawful basis

We rely on your consent, the performance of our contract with you, our legitimate interest in preventing fraud, and compliance with Nigerian law.

Who we share it with

Verification and payment partners, the landlord or agent for the property you apply to (a summary only, never your raw documents), and regulators or law enforcement where legally required. We never sell your data.

How long we keep it

For as long as your account is active and for the period afterwards required by Nigerian financial and tax law, after which records are deleted or anonymised.

Your rights

Under the NDPR and NDPA 2023 you may:

• Request a copy of the data we hold about you.
• Correct inaccurate information.
• Withdraw consent where processing relies on it.
• Request deletion, subject to our legal retention obligations.
• Lodge a complaint with the Nigeria Data Protection Commission.

Security

Documents are stored in private encrypted storage, access is role-restricted and logged, and sensitive actions are recorded in an audit trail.